Determine the metrics that define your customer’s success. Kapta’s integration and API’s allows you to extract data from a variety of sources – giving you one single dashboard with your most important customer metrics.
Begin measuring these critical metrics and KPIs so you can focus on actionable changes that will drive growth and improve results.
Analyze Across Your Customer Base
Effortlessly analyze customer trends and behavior patterns. View critical metrics across all accounts to identify risks and areas needing improvement. Utilize these new insights and drive your account plans.
Kapta lets you create cohort groups and focus on specific metrics & KPIs.
Review your progress
Track metrics and performance over time, compare periods and spot trends. Kapta shows your customers’ progress towards their goals.
Effortlessly spot trends in Kapta’s customizable, color-coded charts and graphs.
Bring it all together with the Kapta Key Account Management suite. As metrics and KPI’s change over time, build actionable account plans to help your customers adjust.
The power of Kapta is in its ability to drive action based on key insights and machine learning from customer performance metrics.
Kapta is an enterprise Key Account Management platform designed for the accounts that matter most. Kapta powers trusted relationships between key account managers and customers through the use of joint success plans and clear expectations.
Kapta is a Techstars company and a proud member of the Entrepreneurs Foundation of Colorado (EFCO), which gives back 1% to the community.