Build a Repeatable Key Account Management Process with Kapta
Our expert team has developed a powerful set of solutions to drive your Key Account success.
Key Account Journey Mapping
At the end of this 2-day workshop, Key Account Teams will have:
A common vision for an effective Key Account Management process
Definition of essential tasks, owners, controls and metrics
Joint Success Planning
At the end of this 1-day session, Key Account Managers will be able to:
Use a consistent process to uncover key account success criteria and goals
Support customer change management efforts
Develop and track action plans in Kapta
KAM Strategy Refinement
At the end of this 1-day workshop, senior leaders will have:
Improved sales strategies that combine customer processes and change management principles to grow key accounts
Refined process, metrics and staff development plan
Our team will set up your instance of Kapta and perform the following activities:
Interview customers to determine current satisfaction levels
Conduct Voice of Customer surveys
Build Account Growth Plans in conjunction with your KAM team
Quarterly refresh of all data
Let our expert Key Account Management consultants create a program that’s right for you. Contact us for more details.
Kapta is an enterprise Key Account Management platform designed for the accounts that matter most. Kapta powers trusted relationships between key account managers and customers through the use of joint success plans and clear expectations.
Kapta is a Techstars company and a proud member of the Entrepreneurs Foundation of Colorado (EFCO), which gives back 1% to the community.