Everything You Need to Know About Your Customers
With Kapta, account managers know who is who in their accounts. From gatekeepers to the ultimate decision-makers, make sure that you’re speaking to the right person and you’re speaking their language. Kapta makes it easy for account managers to store customer contact information, their history with the company, and their plans for the future.
The platform also features powerful account relationship mapping tools, so you never lose touch with the members of their organization. Quickly at a glance figure out who knows who, how they know them, and who has the most influence over other members.
Rinse and repeat – Know where you stand with each customer.