Entries by Alex Raymond

How the Best Deliver Ongoing Customer Success with Kia Puhm

I’m really excited to share a fantastic interview I conducted with Kia Puhm, the Founder of K!A CX Consulting. We sat down to talk about Customer Success, Key Account Management, and how to drive real success with your most important clients. In this interview, you will learn: How to build proactive Customer Success Plans Why it’s important […]