With Kapta’s Key Account Management software, Account Managers build strategic, trusted relationships with the customers you can’t afford to lose.
Map Key Stakeholder Relationships
Focus on the “critical few” customers that really make a difference to your business. Kapta builds key relationships through Voice of Customer surveys, pro-active relationship management and customer collaboration.
Be Proactive, not Reactive
Kapta powers collaborative Joint Success PlansTM between key account managers and the accounts that matter most. Mutual agreement on expectations and outcomes breeds trust and drives customer growth.
Reduce the Risk of Nasty Surprises
Get accurate forecasts and increase confidence in your pipeline of existing business. Know exactly where you stand, what you have to do to secure your key accounts and how to lower the risk of nasty surprises.
Proactive Key Account Management Software
Get automated reminders and customized action plans so you can spend more time doing what you do best – building relationships with your customers
Quickly identify accounts requiring attention
100% visibility into all your accounts – in one place
Deeply understand your customer’s goals
Know what’s top of mind to your most important contacts
See real time customer account metrics and risks
See trends and solve issues before they become major problems
Take specific actions to drive growth and expansion
Focus on doing the right things for the right customer
Integrate into your Existing Environment
Kapta leverages the infrastructure you already have – and is purpose-built for Account Management teams
Kiss Spreadsheets Goodbye
No more juggling multiple Excel spreadsheets or Google Docs. You get one single place to store and manage all your customer data in a configurable, flexible platform.
Accessible by All
Give your key accounts the attention they deserve. Share plans, goals and progress with your entire team to rally around the success of your customers.
Plug and Play
Deploy our Salesforce integration in minutes and use our easy APIs to pull data from any type of system. No more double-entry of data or concerns about version control.
Kapta is an enterprise Key Account Management platform designed for the accounts that matter most. Kapta powers trusted relationships between key account managers and customers through the use of joint success plans and clear expectations.
Kapta is a Techstars company and a proud member of the Entrepreneurs Foundation of Colorado (EFCO), which gives back 1% to the community.